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by thesimp
1135 days ago
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Working for a large international company I use ChatGPT mostly as a code generator for one time tools (for a variety of languages and shells) and also to generate boilerplate text for email answers and document templates. I'm looking at this form a technical perspective and anything that can help my creative side be a bit better is good. A 2023 way of the rubber duck method of debugging, or a 2023 method of generating "manager speak". We have had strict instructions not to put any code/email/text into ChatGPT, just use it as a virtual person to talk to and get ideas from. But: the moment ChatGPT v4 can run on-prem in my private cloud things will be going to be wild. One advantage of working in a large multinational is that for everything there is a procedure or a standard. I have 25 years of design documents, source code, test documents, user documents, and a ticket system with 25 years of problems & answers how each ticket was resolved. The moment I can feed that into my local ChatGPT instance the whole helpdesk/support system will dramatically change.
I'm optimistic on the timeline: I think that within the next 2 to 3 years all commercial ticket tracking systems will have their own ChatGPT-like back-end. |
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