[the_cramer]

> CEOs face a real risk of operating in a bubble and never seeing the actual world their workers face,” the authors write. “Spending time with the rank and file and with savvy external frontline constituencies is an indispensable way to gain reliable information on what is really going on in the company and in the industry.”

Soo much this. I've seen so many decisions that make work at the front line harder. They mean good they want to achieve a target but often it's a lack of information which worsens the effectiveness of decisions