[NewMountain]

I had an Uber driver in upstate New York who was trying to get me to agree or at least not disagree with the superiority of the white "race". I had another driver in Oakland California who would not relent until I acknowledged God is real and I should be thankful for his love. I felt massive cognitive dissonance afterwards feeling both the requirement to report these drivers but also massive guilt at the non-zero chance I was depriving them of one if not the last potential for work available to them. I decided not to report either but still reflect on whether that was a good choice or not.

Edit: to be totally clear: I did not agree in either situation, but tried to gracefully divert or redirect without escalating the situation. I didn't confront as, frankly, I wasn't sure if the person would have responded violently.

Uber is valuable, but I have kind of accepted the premise that an Uber drive is just a public transit experience with a customized destination. I should expect some potentially weird and possibly unpleasant interactions as part of the process.

I would 100% convert to Waymo only away from Uber just based on those two experiences and dozens if not hundreds of generally positive Uber experiences.

[asvitkine]

Wouldn't such cases result in bad ratings for the drivers?

[NewMountain]

I honestly don't recall ever having a driver lower than 4.2 or so ever when taking an Uber. My guess is both of those drivers were low to mid 4 stars as I didn't pay any attention to it.