[kinkrtyavimoodh]

Google feels like a bunch of headless chickens running around.

it's painful to see what was once such a loved and admired brand be reduced to this. :(

[euroderf]

Google has no customer service, no way to appeal problems in a reasonable manner, so their headlessness w.r.t. users is self-inflicted, and undeserving of any sort of pity.