Whether you want to call it an "empty set" or "the set of all possible sets" isn't really relevant to the authors point that an empty box has discoverability problems.
I regret posting. The article itself is a trap. As a developer, the chatbot interface is everything to everyone, as a developer. The application user of course needs a rich interface with affordances.
I am not arguing that the chat interface is everything to everyone from a design perspective. I do think that as UI workbenches improve the need for a dedicated application will nearly disappear though. Applications will become a 1-5 page specification, including the UI.
I am not arguing that the chat interface is everything to everyone from a design perspective. I do think that as UI workbenches improve the need for a dedicated application will nearly disappear though. Applications will become a 1-5 page specification, including the UI.