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by vidarh
1141 days ago
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Some humans can be consistent if we try some of the time. Having done phone support in early parts of my career, I'd strongly dispute any notion that most humans can be consistent if we try for anything more than the shortest periods and following the very simplest of instructions. Most people are really awful at maintaining the level of focus needed to be consistent, and it's one of the reasons we spend so much time drilling people on specific behaviours until they're it's near automatic instead of e.g. teaching people the rules of arithmetic, or driving, or any other skills and expecting people to be able to consistently follow the rules they've learnt. And most of us still keep making mistakes while doing things we've practised over and over and over. LLMs are still bad at being consistent, sure, but I've seen nothing to suggest that is anything inherent. I think one of the biggest issues with LLMs if anything is that they've gotten too good at expressing themselves well, so we overestimate the reasoning levels we should expect from them in other areas. E.g. we're not used to an eloquent answer from someone unable to maintain coherent focus and step by step reasoning because human children don't learn to speak like this before we're also able to reason fairly well, and that makes it confusing to deal with LLMs where relative stage of development of different skills does not match what we expect. |
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