| Priority Pickup has done a lot to turn me off from Lyft. It seems like most of the time I try to use it, it takes so long to identify a driver that I didn't save any time off the original wait time. The UI is a total dark pattern to make it feel like you're getting a driver faster, too, which I really resent. - App offers a 7 minute pickup time or a 3 minute "priority" - Select priority, app pops up a "searching for drivers" screen with a loading bar - as the loading bar gets closer to the end, it gets slower. The loading bar does not actually represent progress to completion in any meaningful way. - the app begins throwing out bs "reticulating splines" explanations like "tidying up a few last minute details!" I hate that kind of teehee-cute fake message, there are no details to tidy up, you are just waiting for a driver close by enough to agree to my ride - after a minute+ of this, tap "cancel" to call an uber instead, and get a popup pleading to wait just a few more seconds since this will happen any moment now - after another minute or two, finally get a driver 3-5 minutes away. Total elapsed time until lyft arrives: 6-7 minutes, for $5-10 more. It's not just the unreliable functionality, but the way the energy invested into this part of the product appears to have gone into fooling you into thinking it is useful, not actually being useful. I'd rather just call an Uber that will actually arrive at the time the app predicts it will show up before I call it. |