[psygn89]

That was my experience last year (first time using Lyft; never used Uber). I was trying to get a ride from a Holiday Inn in Austin that sat next to the freeway. I had about 4 accept it and bail out five minutes later (even the person who accepted it the night before when I scheduled it). I had to wait around 20 minutes past my scheduled pick up time until someone decided to follow through. This was around 7am and was scheduled for surgery at 8am. I don't know if it's a perfect storm situation but I wasn't impressed. I didn't need any more anxiety, and I'll probably stick with the traditional taxi service next time.