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by LeifCarrotson
1144 days ago
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That's a false positive vs. false negative distinction too. The GP is concerned that Tmobile allows hackers to impersonate you/your wife on the phone. You're concerned that even after providing all possible account details - password, PIN, last four of her SSN, last bill amount, anything else they might want to ask that's not literally a live biometric scan - they can't distinguish the two of you just because you don't sound like a woman. Perfection is unattainable. |
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