Both the WSJ and the NYT used to be awful. But now, in California, this sort of thing is no longer a problem. We have a rule here that subscribing online means you should be able to cancel online.
That makes me want to subscribe to companies' services like this even less: if they need a law to force them to treat customers right, then I really don't want to give them my money.
I checked the date on the linked article and it's from yesterday. online "geo-ip" stuff always says i live in georgia, dallas, or oklahoma - and one time tacoma!
Dallas makes the most sense as that's where at&t's fiber terminates from this area. If i lived a little further south it would go to either georgia or whatever major city is along I-10 in texas, don't feel like looking at the map.
Starlink used to show me near chicago, but now is pretty consistently also dallas. T-mo is most likely to show me on the east coast.