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by AndrewKemendo 1149 days ago
It’s the same problem…short term thinking. However it’s lopsided - the consumer can’t think long term because they are increasingly squeezed financially, so companies Race to the bottom for penny pinching consumers - driving wages further down or outsourcing altogether.

It’s a vicious cycle

2 comments

Part of the short-term thinking is because reviews can be gamed. Why would I buy an expensive thing, if I don't have a reliable signal that it is higher quality and worth the extra cost? Price is a clear signal, reputation for quality is not.
If you can handle the object you can also judge quality. I buy hand tools at specific stores and I pick the tool up and examine it for failure modes. I’ve broken cheap sledge hammers and framing hammers before so I try to be careful. It’s really important to look at the grain of the wood in the handle
Americans are increasingly higher income and more able to afford consumer products, not "increasingly squeezed financially".