[Dalewyn]

>I just want to emphasize that if you install and run Windows, your friendly provider is Microsoft. You need to contact Microsoft for support and help with Windows related issues.

Worth remembering this is only the case if you buy a retail license.

If you cheaped out with an OEM license, you are your own customer support and Microsoft won't help you.

If you bought a laptop or pre-made desktop, you have an OEM license provided to you by whoever manufactured your computer and they are your customer support; Microsoft won't help you.

[nikanj]

Honestly Microsoft doesn’t help you even if you paid directly. You might get lucky and have some forum volunteer give you a hand, but Microsoft will absolutely under no circumstances fix your PC