|
|
|
|
|
|
by billpatrianakos
5251 days ago
|
|
|
If you put yourself in a user's shoes that doesn't know what the issue was then that is still generic. As a user who doesn't know the story I'd be wondering: - Did they get hacked and now some unknown party may have the contents of my address book? - Were they selling my information to others? - Did something happen as it relates to storage that mixed up or deleted information - Was my data being transmitted in the clear - Was mt data being transmitted without my knowledge or approval? Two of those things did happen but the user doesn't know for sure. To be fair though, I think their statement was enough. They really don't have to go into more details unless the situation calls for it and it doesn't right now. Those who know get the apology they deserve and those who don't continue using Path as if nothing ever happened. Win win. |
|
|
"In the interest of complete transparency we want to clarify that the use of this information is limited to improving the quality of friend suggestions when you use the ‘Add Friends’ feature and to notify you when one of your contacts joins Path––nothing else. We always transmit this and any other information you share on Path to our servers over an encrypted connection. It is also stored securely on our servers using industry standard firewall technology."
The actual problem was number 5, and they tell you exactly how they are fixing this: by deleting all existing data and letting people opt in to sharing it.