[throwmeaway1212]

'Taking a holiday became like a 12 step program - email boss in advance, put in HR system request, cross check your PagerDuty schedule, negotiate a trade with another teammate for PagerDuty rotation, decline meetings, update your outlook calendar out-of-office, set your slack status & notifications, and re-remind everyone the week before you go. It's almost like they wanted it to be easier to just not take time off?'

Most of this has nothing to do with pager duty, but instead is around the companies process.

[steveBK123]

The problem is top-down CTO purchasing of these magic bullet tools w/o budgeting/planning integration.

Instead becoming "the place to look" it becomes "the Nth place to look" for alerts. Without thoughtful planning, its entirely possible to be in worse shape for having purchased it.