[riffraff]

but surely it would have been easier to add "call contact" to Hangout/Meetings than create a separate app for the specific feature? It's not like you have separate contact lists, and I mean, that is how it works now[0].

So, no I don't think this is a lazy criticism, the fact that a new app was created instead of adding a feature to something that already existed is a managerial mistake because it creates extra confusion for users weakening the existing products[1].

[0] https://www.youtube.com/watch?v=uVFda0I8uW0&t=1s

[1] Sometimes it makes sense to extract a smaller app from a big one, but this is not the case.