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by Uw7yTcf36gTc 1160 days ago
i haven't seen it posted before, but i've noticed many (if not all) Checker's (Rally's for some) burger restaurants have automated drive-thru order taker. You speak what you want and can upgrade sizes and so on and I've never had it not get my order correct.

Newer versions with the ChatGPT-like AI is definitely closer than people think. and Customer Service jobs are a very large amount of employment here and overseas. Bad for lots of people.

1 comments

Altman did say that customer service jobs will likely be the first casualty. Voice AI is already close to human-like.

Countries like Phillippines will suffer a lot. In India, the BPO industry alone employs over 4M people, and this is the first step towards middle-class for a lot of people. If this is taken away, I don't know what they will do.