[MuffinFlavored]

> IMO the reason these vendors can and do charge so much is not because telemetry software is hard.

I always saw it as "they are charging for their polished UI/experience"

The UI of https://zipkin.io/ versus DataDog is kind of... not really in the same ballpark?

[palijer]

Polished UI saves user time, and when your users are engineers it is definitely put into my calculations when we're looking at these venders versus in house.

[ilyt]

Wish they actually sold the UI, not tried to bunch it up with data processing/storage at outrageous price even compared to usual cloud offerings