Well you'll never be able to speak to an actual person at a neobank.
They're also not really banks but rather frontends built on top of a bank that provides them the banking services they need. But they still manage the accounts. So they will throw the ball at each other if you have issues, and will always blame it on their partner.
They're also not really banks but rather frontends built on top of a bank that provides them the banking services they need. But they still manage the accounts. So they will throw the ball at each other if you have issues, and will always blame it on their partner.