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by everdrive
1161 days ago
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As the other commenter noted, I’m talking about value to the customer rather than value to the company. WRT your list, I would only claim Apple as a clear success in this regard. (I don’t particularly like Apple myself, but Apple does seem to be giving customers more of what they actually want.) Microsoft - Ruining Windows to extract more value from customers. Facebook - hardly anything even needs to be said here. Google - slowly getting worse and rotting away. Tesla - I’m a bit neutral here. Tesla has its problems, but it’s not clear that they used it be amazing and now are just trying to extract money from users. |
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