[inportb]

That "zero footprint" viewer over Citrix is susprisingly resource-intensive, even at 1080p with lossy compression. If everyone used it (say, if every workstation were a Citrix client), it quickly adds up. During peak hours, it positively chugs. Not sure if networking or compute is the bottleneck here. Perhaps you're right: some institutions have not caught up to this day and age of 4K streaming, and their pre-Netflix infrastructure is buckling under the weight of all these Citrix streams.