[crabbone]

Where is the bug tracker? What are all these "there is huge customer support" claims and no evidence?

No. You cannot submit a ticket and wait for developers to process it and get any feedback. You can either get an assigned person (which comes with extra pay and only for customers who are deemed worthy) who will not deal with issues like working with AWS bugs -- their goal is to tell you how to use AWS, but if something in AWS doesn't work, it's out of their hands.

Or you can get assistance with payments. Nice, but not what I was talking about.