[rektide]

The whole experience drives a huge wedge into folks, as we see from the very strong breakdown of very negative vs very positive. The site's whole premise comes at the expense of severely agitating some people. Doubling down seems like the obvious move. I don't there's a real possibility of useful dialog or outreach with the discontent; making oveure's to a non-addressable market just doesn't make sense.

And it's not like they have particularly bad points either. They're over the top but basically counter-roasting far more over the top griping, for the most part. It's all pretty well constructed. I don't think they cause any additional or excess damage with this.

I don't always think shiboleths or in-comments are wise, but here in particular I think it adds greatly. It's almost entirely just people's disposition & response we see for how folks perceive this, and not at all cultural or information based. The context in question is mostly the reader themselves. This continues to parlay the grand-joke about emotions & people well, to me.

[JohnFen]

Well, as I said in another comment, I actually like that their website design pushes back against the huge beige conformity that constitutes most of the web. So I'm inclined to feel fondly for the company as a result.

I will admit, though, that that particular page put me off. It's just so hostile that it clearly says that I'm not welcome there even though I do agree with the substance of what they're saying. So I haven't looked at the rest of the site, and I don't even know what the site or the company is about.

I'm sure that they couldn't care less about me, though, and rightfully so.