Hacker News new | ask | show | jobs
by amateuring 1162 days ago
what jobs have been "automated out of existence" recently in the US or elsewhere?
1 comments

Travel agents is a nice, easy example. Everyone buys their own airplane flights now. Of course, it's complicated because there's a lot more accountants today than there were before electronic spreadsheets were invented. We needed more of them. I think first level customer service agents have already been replaced by not very good chat agents, they should get better with AI.