[siquick]

I worked for 5 years at an American company in Australia and I heard this multiple times per day from my US colleagues - my conclusion after heard it said to the most basic questions was that it’s mostly a filler phrase used to buy time while the respondent thinks up an answer.

[xnorswap]

It's a culture thing, I had a similar experience after the company I worked at was bought out by an American company.

In any exchange with the US, any question asked was responded to with, "That's a great question!".

It was probably just filler but definitely came across as incredibly patronising to our ears.

[JohnFen]

It's certainly filler, but it's usually meant to mean "I'm taking your question seriously, but I don't know the answer at this moment".

[singleshot_]

Not super relevant but I’ve noticed recently that when I ask someone a question, they start their answer with the word “absolutely” even though the question was not a yes or no question.

Is this a time-filler like “that’s a great question” for extreme people pleasers? Or just an agreeability signal? To me it makes the answerer seem overeager to share. It could just be regional culture.

[InvaderFizz]

Depends heavily on how it's said. If it's flat with no derivation from the previous sentences intonation, it is probably filler. If it intentionally stands out, it is probably not.

Personally, I use the phrase often as a Senior IC in a way that makes it clear it t is not filler. I also use phrases such as, "Hell if I know, let's google it and find out together."