[miduil]

> Never figured out how to use Hertzner. Wanted to try since they get such a good reputation on here, but they banned my account when their system presented no way for me to verify my identity.

I ran into the same thing as well, maybe my real name sounds a bit funny to their system? It was very discouraging to move forward after being instantly banned. I reached out to them how I could verify and the only way was sending them an unencrypted mail with my Passport copy. Upon request they suggested I could simply send them a fax.

Note, this has been some years ago and I've never gave Hetzner a new try. As long as I can see from professional experience, you will have a lot of back and forth with Hetzner support, which becomes quite bad the moment your team is international because they'll always manage to sneak in some sort of German text. It really feels antiquated having to go through support for basic server hardware debugging. Eventually they'll often resort to replacing your instance.