[thatwasunusual]

> Never figured out how to use Hertzner. Wanted to try since they get such a good reputation on here, but they banned my account when their system presented no way for me to verify my identity.

Is this something new? I (Norwegian) have been using Hetzner for 10+ years, and never had a problem, and never had to attest my identity. CurrentlyI have a four servers running there. The last one was set up approx. a year ago, IIRC.

[Havoc]

>I (Norwegian)

That may be the difference. Some nationalities get KYC'd easier than others and they seem to take it very seriously

[kldx]

+1 anecdatum

[rejectfinite]

There is a reason :)

[vidarh]

Norwegian living in the UK, and have used Hetzner for years, both via a personal account and more recently via a corporate account (UK company, Norwegian citizen), and it's not been an issue. For one of the other corporate accounts I used it for the managing director at the time (UK company, UK citizen) did have to provide ID, though. Not clear exactly which criteria has been in place when and for whom.

[jsnell]

It's definitely not new, they required an id 20 years ago. (From EU citizens, so it's not about the country either).

[dividedbyzero]

For what it's worth, I have a VM on their cloud offering and I've never had to provide them with an ID.

[thatwasunusual]

So how do you explain that I never have had to show an ID?

[detaro]

Just because Hetzner has had processes that can involve ID checks if deemed necessary for a long time doesn't mean that they check ID for everyone.

[thatwasunusual]

I understand that. I'm trying to figure out why I'm - and several others - are "special."

[nine_k]

A large statistical model, likely run by some third-party attestation service, said so. It's mostly used to refuse service where governments require that (say, no service for North Korea), or to people known to repeatedly do fraud, etc. But false positives occur; sometimes an inspection by a human helps (send an ID).

[e12e]

I'm Norwegian and have used hetzner for years - i had to send a copy of my passport to get started.