Hacker News new | ask | show | jobs
by hallway_monitor 1164 days ago
You may have luck if you frame it in terms of an investment. Spend the time now to fix your alerts, add playbooks, improve process - because you immediately start enjoying the benefits. Less time spent on support means higher velocity. The longer you wait the more engineering time you've wasted It just takes a little patience up front as well as product and engineering collaborating.