[AlexandrB]

> If a user was late to repay, the app had previously indiscriminately texted or called contacts in the user’s phone as part of loan collection efforts.

Didn't LinkedIn do something similar early on? Harvest your contacts and then email everyone trying to get them to join.

[hedora]

Yes. I had a phone with a “glove mode” toggle for the touch screen. I discovered it sometimes registered false taps when I pointed at that button to show a friend how terrible it was that the feature existed.

Of course, there was no “are you sure?” after accidentally tapping it.

It sent things to mailing lists, non-work acquaintances, businesses I was a customer of, etc, etc.