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by NoZebra120vClip 1171 days ago
Apple may not be directly responsible or capable of rectifying this. It could be a third-party database. See also: geolocation database errors.

https://www.theguardian.com/technology/2016/aug/09/maxmind-m...

1 comments

They’re responsible for the final product no matter what databases they use.
https://support.apple.com/guide/icloud/locate-a-device-mmfc0...

  Note: Maps and location information depend on data collection services provided by third parties. These services are subject to change and may not be available in all geographic areas, resulting in inaccurate or incomplete maps or location information.
That’s irrelevant. If the databases are the source of the problem and if the problem is that they’re inaccurate the onus is on them to ensure the correctness of the data so one guy and his family are not getting harassed at their home because of Apple’s software.
Apple doesn't even know what the data is.

https://news.ycombinator.com/item?id=35497539

  The interaction is end-to-end encrypted, and Apple cannot see the location of any offline device or reporting device. When your device participates in the Find My network, it can both be located by the network and anonymously help locate other missing devices.
That’s between them and their vendors. Not knowing what the problem is doesn’t make them not responsible.
How does this help the guy who due to Apple services is having angry people turning up?
What is the purpose of this thread?
No, actually they cannot be responsible, because Apple cannot even see the devices or locations that are being reported.

I am confident that you will find, in the app(s) and devices, equal disclaimers of any warranty or fitness for purpose of the Service, just like any other software EULA.

https://www.apple.com/legal/privacy/data/en/find-my/

  Find My can use the Find My network to help find devices even if they are not connected to the internet and, for supported devices, even if they are turned off or erased. Devices in the Find My network use Bluetooth wireless technology to detect missing devices or compatible items nearby, including AirTags and compatible third-party products registered to your Apple ID, and report their approximate location back to the owner. If a device is turned off or erased, that location is also visible to members of the owner’s Family Sharing group with whom they have chosen to share the location. The interaction is end-to-end encrypted, and Apple cannot see the location of any offline device or reporting device. When your device participates in the Find My network, it can both be located by the network and anonymously help locate other missing devices. ... For more information on AirTags and compatible third-party products, including instructions on adding these products to Find My and registering them to your Apple ID, visit support.apple.com/kb/HT211331.
This raises an interesting question. If the homeowner never bought any Apple products, then he would not be bound by the EULA in any way.

It's less clear what would happen in the event that the homeowner does have some Apple devices, and has clicked through the EULA at some point. I would still say he'd have a good argument that Apple has wronged him by sending a constant stream of unhappy/confused/irate people to his home.

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