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by kjkjadksj 1175 days ago
My experience is you usually pay more at least. Sometimes restaurants add a dollar to every item flat out on grubhub versus their actual takeout menu. Sometimes they charge another 4% for not paying in cash. Sometimes they do both of these things.
1 comments

FWIW it's not necessarily the restaurant trying to upcharge you. The delivery apps will often take a percentage of the food costs in addition to their separate fees, so restaurants will have to raise the cost of each item by the same amount to make the same profits as an off-app togo order.

Berkeley and a few other cities capped the amount an app can take out of the restaurant's food costs, which is why you'll see extra fees when you order there. The delivery app is now taking their cut directly from the user instead of from the restaurant without the user knowing.