| Related SEO antics from Zendesk; misleading statements about them being open source (they’re not). I called this out a year ago [0] and I’ll do it again here since it appears that they still haven’t fully cleaned this up. For example, on this page [1]: > What is Open Source FAQ software? > … Zendesk offers open source FAQ software which means third party developers can build new integrations on our platform once you have signed up to use the platform. And the Google search results for this page [2] shows this text (though I don’t see that text on the page itself so I assume this is coming from a meta tag): > Learn how to use Zendesk's open source portal software to customize account management for your customers. Start a free trial today. [0] https://news.ycombinator.com/item?id=29941043 [1] https://www.zendesk.co.uk/service/help-center/faq-software/ [2] https://www.zendesk.co.uk/service/help-center/partner-portal... |