[KyeRussell]

Sigh. Would you to someone this way were they were telling you this story at a conference lunch?

I really hope not.

They have chimed in to provide further context based on their personal experience. You’ve latched onto and have subsequently read way too much into two words that they used, and tried to offset your unjustified browbeating with “friendly remark”.

[mehlmao]

If someone tells me to my face that ignoring user preferences is actually 'consumer-friendly', I will tell them to their face that it isn't. 'Friendly remark' is passive aggressive and can be left out.