Hacker News new | ask | show | jobs
by solfox 1178 days ago
As a Tesla owner, I find the software to be buggy with a poor UX. I much prefer the CarPlay experience and wish all manufacturers just stopped trying to push software we don’t need.

1. Opinionated “clean” UX has no place in a car. The important buttons need to be bigger and the alerts clearer. Colors need to be employed to draw attention.

2. A shocking number of bugs get released on stable that they fix in the next release. It seems the car prompts you about an update almost every time you drive.

3. It’s annoying to have to rely on two data plans that provide the same functionality - let me use my phone data instead of upselling me on a data plan that I need to have a good experience.

4. It’s super annoying to rely on their Spotify player which keeps getting worse (ie hiding the shuffle button below two levels of tiny arrows - what??)

5. Their voice recognition is awful - worse than Siri. It’s starting to feel extremely antiquated. The fact I can rarely call up the right name to send a message and then have to make several attempts to speak a message - bleh. Will this ever be an enough of a priority for them to compete with google? No, but it’s critical for car software and the gap between their walled garden and state of the art will get worse and worse.

6. They dedicate almost the entire screen to a worthless animation of what the car thinks it sees. Sure it’s “cool” but it’s a waste of precious screen real estate and frankly shows their hand on how bad their camera recognition really is.

The whole thing seems super arrogant to me. Maybe before the age of CarPlay and android auto it made sense to build software as a car company and was a differentiator, but not today - my next car definitely won’t be a Tesla for precisely this reason.

1 comments

I thought I'd miss CarPlay, but the charger/dock is right under the screen and perfectly visible; so if I need to run an app on my phone it's right there anyways - easy to see and control. Hey Siri works fine for me as well.

CarPlay just seems like a bandaid on bad car software, which still isn't well tied into the car's climate controls or other settings anyway so you have this weird half and half experience.

Does Tesla support GaiaGPS? Overcast? Audiable? Emby?

The thing that makes CarPlay and android auto great is anyone can write software that pops up on the infotainment screen.

I will never get a vehicle that doesn’t have it again.

GM is reversing course and making their own system and will no longer support CarPlay. Manufacturers want the subscription money and control, I wouldn't be surprised if more pull back.

https://www.motorauthority.com/news/1139243_gm-to-phase-out-...

Precisely. And consumers lose out.
They want the data
I can run those apps on my phone and see them fine from the charger/dock right under the screen.

https://www.notateslaapp.com/images/news/2022/wireless-charg...

That's kind of not the point.

Having those apps run on the main screen has advantages... - touchscreen is easier to access - screen is bigger - screen is better placed (less eye movement = safer)

For media apps at least, they can be controlled fine from the buttons to the steering wheel, no need to take your eyes off the road. Any navigation app you're going to have to look over anyways. I've used Waze in a Tesla, didn't take me any more time to look at that than the map on the upper screen.
The steering wheel is going to control an app running natively in the phone (which is sitting in a cradle, and not linked by CP/AA)? That's what the post above mine was asserting worked well.
That has nothing to do with Tesla thou. You can put a phone mount anywhere you want in any vehicle. The discussion is around Tesla vs CarPlay
Why does the climate control need to be in the same UI as the entertainment or nav?

My Honda has physical buttons for HVAC and that's just fine.

What are use cases for fully-integrating the entertainment/nav into the rest of the car? The only one I can think of is coupling nav to battery state management in EVs (and yeah, that's a BIG one).

There's all kinds of integrations - my app can control the climate, the cameras are integrated with data where I can see a live feed of my dog in the Tesla from the app. Physical buttons can't change, while Tesla is constantly improving the UI for things. Hell even watching YouTube in the Tesla will automatically turn off the headlights.

Tesla's software isn't just 'infotainment' it extends to controllers across the entire vehicle - all can be improved with software updates.

>watching YouTube in the Tesla will automatically turn off the headlights

Now I'm picturing a Tesla kool-aid drinker driving down the highway with their fully self beta ludicrous speed engaged, watching youtube with their headlights off.

Don't worry, they'll fix it in the next update...

In fact I believe there have been studies showing how positively dangerous making everything controlled by a touch screen is.

I’m calling it - 10 years from now, a car company will roll out “physical controls” as a feature and it will be heralded as a great advancement in usability.

That makes me wonder if there's any development on deeper integration into car systems going on for future models.