Interesting, because I was also thinking of Disney. They had enormous conflicts in Florida with the experienced hotel executives they brought in to run the new hotels.
Ultimately those hotel men were pushed out by the Disney managers, who all shared the same corporate DNA: fanatical attention to guest experience combined with unawareness of money.
One store generated $100k/year in revenue, and cost $1M/year to run. That was perfect from Disney's viewpoint.
Ultimately those hotel men were pushed out by the Disney managers, who all shared the same corporate DNA: fanatical attention to guest experience combined with unawareness of money.
One store generated $100k/year in revenue, and cost $1M/year to run. That was perfect from Disney's viewpoint.
Eisner put an end to this, of course.