[airpoint]

> they'll just prescribe after the call and send the prescription to my local pharmacy.

Yes, exactly this is all they do now basically, nothing else.

Not sure which app you're using but I've been with Babylon Health for years and it went downhill very much lately.

Before the pandemic I was able to get a call consult within 3-4hrs and book an in-person appt for next day easily.

These days can't get a callback earlier than 2-3 days and bookings for in-person unavailable for WEEKS!