[I_am_tiberius]

I want some intercom/crisp functionality there like getting an MS Teams chat started up with my customer optionally.

[pbteja1998]

I got this request from so many users already. So I will be adding a button inside the chatbot which says "Talk with Human", that will trigger Crisp/Intercom or whatever live chat the website owner has configured.

It's already in the plans.