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by tome
1171 days ago
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I guess in 2017 the technology wasn't there yet. It was just predicted to be coming. Now we have some technology, available right at this moment, that I suppose can be used to automate away jobs, but no one's put the pieces together yet. For example, I can imagine Whisper + ChatGPT being used to automate away a lot of call centre work. But it's not clear to me whether that means there will be more demand for the work that only human call centre operatives can do, or less. |
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