[windowsrookie]

I work part time at a pizzeria. If you do this try to remember when you order food for delivery. It has become a problem with our drivers. The customer doesn’t answer the phone and our drivers spend 10 minutes trying to contact the customer (delaying the next customers order). Eventually, our drivers give up and the customer (now angry) calls back an hour later demanding their food.

[WinstonSmith84]

I suppose they could communicate through the app which was used to order the food and/or using whatsapp.

[lxgr]

Some people still order by calling a regular phone number, and I don‘t think forcing more centralization in the industry is a good solution.

The industry stakeholders and FCC should get together and fix caller ID authentication; the rest will follow from there.

[im3w1l]

Allowing inbounds call from numbers with a recent outbound call sounds like a low-hanging fruit heuristic.

[windowsrookie]

My pizzeria does not use an App. We have an online ordering webpage, or you can order through a traditional phone call.

[withinboredom]

Who orders pizza through an overpriced app?