The "meat and potatoes" of this complaint seems to be GDPR regulations. I assume this applies only to the ChatGPT product of OpenAI, as their terms state that API data is not used to train the model but WebUI ChatGPT data is.
it's just the lack of a policy on user data collection that the users can read, the chance to ask to get their data removed from the training data - gdpr - and an age verification for the users.
Do you need to verify your age to perform a Google search?
I think "age verification" is just another "think of the children" ploy to force all websites to check their users' government IDs (starting with sites run by people whose politics are different from those of the government that's enacting the ploy).
I personally don't know if you can be exposed to information not suited to underage kids in chatgpt (which was the reasoning of the regulator), and in general am not a huge fan of putting rules in place because it's the internet...you can always work around blocks, but at least in google you have safesearch which hides some content before the kid becomes too smart to find it anyway.
Google has been fined several times already, and at least try to pretend they care about this. At the very least their cookie banners now have a reject button, they delete user data, and there have been some other changes.
A rather fundamental difference is that Google is relatively GDPR compliant because it deletes PII within 30 days. OpenAI has this data be baked into the model and if it turns out to surface out from there, it's unclear how they would delete it.
They wouldn't be able to. This conflict will explode because an unstoppable force (EU bureaucrazy) will meet an unmovable object (the GPT weights, where you cannot just surgically remove individual facts.)
If I could short LLMs in Europe, I would go all in.
OpenAI is not complying with GDPR regulations and has failed to provide the Italian government with information needed to comply with the regulations. It has 20 days to comply.
I find that this should be the norm for this kind of services. Otherwise it is just Far West in the name of progress and the benefit of few.
Practically everyone is talking about and using ChatGPT. I can't visit a bar without hearing almost everyone talking about it. It's everywhere in public transport. People are talking about it in dance clubs. People are talking about it at the post office. Grandmas at the convenience store are talking about it.
It's "the few" who are not taking advantage of it.