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by sokoloff 1184 days ago
What’s Slack’s incentive to charge strictly no more for any individual user? I can see them going to $x per activity, capped at $15/user/mo and $10 * (total number of users)/mo, but if they’re getting $8/user/mo now, there’s little incentive to make that $0.01-$8.
1 comments

Ok, slack & notion are bad examples because often the entire team is on it by default.

But imagine tools, where there is high aversion to adding more seats unless you're 100% sure. Like CRM & CMS systems, or like Support tools (Zendesk), or shared inbox tools (like Front) or project management tools (Asana) and so many others.