| Well, big companies who expect stability in their tools, and good support do. The Google suite isn't bad, but Google Spreadsheet is no Excel either. Microsoft Team in itself is clearly behind Slack, but it's also nice to have a single sign-on solution where your Chat app (Team) is well integrated with your mail app (Outlook), and your shared file service (Sharepoint). Add stuff like PowerBI, Yammer, and of course the main Word/Excel/PowerPoint applications, and you can clearly understand the value proposition for companies that aren't cash-strapped, while on the other hand Google is more famous for their habit of sunsetting their products. I say that as someone who's been mainly on Linux for more than 15 years now, loves 'artisanal' TUI tools, and who quickly gets annoyed at Windows 10 bloat and adware. /rant mode on On the opposite side of the single sign-on solution, I've also seen an extremely startup-ey company using Discord as the official chat app, and having the displeasure of realizing that Discord doesn't really allows for multiple accounts using the same phone number for 2FA.
I already have a Discord account, I just don't want to use it in a professional setting. Single-sign on is indeed nice. /rant mode off |