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by elliottcarlson 1179 days ago
SMS is federally regulated, so while it might be legal where you live, there are a ton of roadblocks on the SMS side. Had to deal with this via Twilio in the past - and you can't get a list of the banned terms, just notices that messages were sent using them (including CBD which happens to also stand for Central Business District for some people). But yeah, you can have this issue on any SMS message sent in the US.

More info from Twilio: https://support.twilio.com/hc/en-us/articles/360045004974-Fo...

2 comments

That's asinine though. It means you're preemptively blocking messages about anything from gardening to local news stories. Blanket keyword keyword filtering is an admission of having no clue, I can't understand why you would defend it. It can't be 'because it's federally regulated' because that would literally make it a 1st amendment issue.

  > It can't be 'because it's federally regulated' because that would literally make it a 1st amendment issue.
thats what i was thinking as well... it seems for the us, its mostly about spam prevention and marketing messages (referred to as SHAFT in the link below)...

seems not intended for individuals but those messages intended for commerce?

https://www.omnisend.com/blog/sms-regulations/

Those guidelines make sense, but they're not just blanket keyword bans.

For example, it would violate their industry standards to send messages like 'Cool your thirst! No-ID beer sales in your area, reply now for $5 off your first 12-pack', sent out as a bulk message. But if I just message you saying 'wanna go for a beer later', it's not a commercial message. These guidelines are to prevent spam that might fall in one of the SHAFT categories, not to police communications between private individuals.

Completely agree it is asinine, and have no reason to want to defend it. Just sharing the insights I have had with this topic.
Freedom of speech?

How is that even legal...