We certainly have! I would be embarrassed if we hadn't.
Also, that's why we're comparing uptime against big, established web applications. I would not hold these standards up to a 1 year-old, newly started business. You have far more important things to worry about than getting an extra 9 on your uptime.
The newer organizations on your blog spot don't seem to have problems meeting a similar uptime to you guys. Doesn't sound like this holds true anymore.
Also, that's why we're comparing uptime against big, established web applications. I would not hold these standards up to a 1 year-old, newly started business. You have far more important things to worry about than getting an extra 9 on your uptime.