[indymike]

Here's the symptom:

I shouldn't have to pay extra so my kids don't get treated like trash (let people skip in front of them in line, removing them from their seat when someone with a special badge shows up, etc...) on a "dream" vacation.

The disease? Disney is out of touch with it's customer base.

[MuffinFlavored]

Devil's advocate:

if somebody was willing to pay more than you as a customer to get said special badge (which caused your kid to get removed from their cheaper seat), isn't Disney in tune with its customers?

request from privileged customer: "we want to pay more for a better, more privileged experience"

offering from disney: exactly what the request wants, for more money/profit

you might not agree with it because you're in the "i don't want to pay the more expensive premium" camp (which, granted, most people would be). it's just... that doesn't matter when you are competing/have those who are willing to pay the premium on top of what you're willing to pay, does it?

they're running an experiences business and they've been able to find customers who are willing to pay more (than you)

[indymike]

> we want to pay more for a better, more privileged experience

The person who wants their experience to be better by making other customer have a bad experience is a customer to be avoided. They cannibalize your market.

> (than you)

Not impressed with this attempt at trolling.