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Ask HN: Is anyone using ChatGPT to answer support questions?
3 points by soumyadeb 1174 days ago
2 comments
blueridge 1174 days ago
Just about every help desk company is working on some kind of GPT integration that's both customer-facing and agent-facing. Intercom comes to mind:

https://www.intercom.com/ai-bot

https://twitter.com/destraynor/status/1635705915595685902

link
adyashakti 1174 days ago
Sort of. I use GPT-4 through Cody.ai to handle queries against a large knowledge base on my site Gnow.ly
link