[thomastjeffery]

The difference isn't even less friction. It's more familiar friction.

Here's the most crucial point: windows has the most thoroughly documented friction. If you ever have a problem, chances are 1,000 or more other people have had that problem, or a closely related one, and 1 or 2 of them even wrote about it somewhere. Life is way harder than it needs to be, but you are not even remotely alone.

Apple takes the opposite approach: walls instead of friction. If you can't figure it out, it's because you computer can't do it. That implies your computer shouldn't be able to do it. You would be surprised at how comfortable people are with this conclusion. It doesn't get them what they want, but it saves them time and energy by providing early and confident rejection.

Linux maximizes the ability to manage friction. There is always a way to actually resolve it with constructive effort. That's an unfamiliar strategy, and it requires some level of education that the average user refuses to accommodate, even if it will definitely save them time and effort.