[franklindholm]

It disgusts me tremendously that a known name gets this special treatment, in my eyes it only proves how corrupt Google are becoming. If they would have treated Jef Poskanzer exactly like anyone else, that is ignore his obvious innocence and send him a form letter and freezing all of his money, that would have in some way given legitimacy to the claim that they trust the judgment and abilities of the AdSense team. Going out of the way to help someone with a reputable name proves imo that they DON'T trust their judgment and abilities, and even implies that they know that they incorrectly close innocent peoples accounts.

I would even go as far as to say that I suspect fraudulence from Google in this case, if they were honest why don't they offer proper support and help in cases like this? Imagine any other business doing this, a bank "We have closed your account and frozen all your money because our secret algorithm indicates that you have violated our agreement. We won't say what in our agreement you have violated, you have one appeal and after that the final decision is made" and the response to the appeal "We have read your appeal, but decided that our secret algorithm made the right call, and you have violated a part of our agreement, but we still won't say what part."

Why aren't Google called out more on things like this? Their business needs to be regulated just as much as any other businesses.

[kmfrk]

It basically comes across as "We're sorry we got caught with our shitty treatment of customers" instead of as an apology.