[MavisBacon]

I spent a few weeks at an MGH affiliate hospital that had since my last stay began using Epic and from what I could tell all it did was muddy things up. The staff all seemed to fumble through use of the interface, even those who had spent years with it. From the nurses to the medical director of this particular program, everyone was always complaining about using the software

As a patient I never really set eyes on the interface but there seems to be a UX nightmare afoot. Once I was unintentionally dispensed 3x the intended dose of a stimulant medication due to a “default dose” feature in the interface that my physician admitted to accidentally submitting based on