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by young_hopper 1178 days ago
My gut would say it's not really your responsibility to prompt the cancellation as long as you're not actively trying to make it hard to do. That is, in this situation you'd be accountable but not responsible.

On the flip side, as a consumer, doing something like automatically pausing a subscription if it's not actively being used would make me think highly of your company

1 comments

I think very highly of fubo precisely because they warn me to cancel my sports add-on packages once the season for the things I regularly watch has passed.