[bmitc]

I agree that killing off the standalone app was a mistake. It's particularly frustrating as a paid app just up and disappeared.

> Part of me wishes they would listen to complaints and bring back the service, but I guess that will never happen.

Is there an instance where Apple listened to customer feedback on a scale of less than a decade? It seems to me that their usual mode of operation is to completely ignore feedback, and then after a decade or so, they come back with some portion of it and act like it's a thing they completely invented.

[dwaite]

> It's particularly frustrating as a paid app just up and disappeared.

Didn't they give two year's notice?

> Is there an instance where Apple listened to customer feedback on a scale of less than a decade?

Is there an instance of them taking a decade?

Five years, for sure. See butterfly keyboards - people could hate it, it could have more widely reported failures but they can't replace it without revising the whole laptop's design (which they do every five years).